Frequently Asked Questions (FAQ's):

How do I configure my email software to use the Cyber Sentry service? 

To use the Cyber Sentry service it is important to change your SMTP mail settings in your email applications to point to our servers for both incoming and outgoing email.This is a simple procedure, which will be listed in the help section of your email software. To get you started here is some information on the procedure for some of the more popular email packages:

Gateway software packages: 

    1    Microsoft’s Exchange software

• the Microsoft Exchange Administrator. 
• Navigate to the 'Connections' section, within the 'Configuration' sub-tree. 
• the 'Internet Mail Service' dialogue box. 
• Go to the 'Connections' tab. 
• In the 'Message Delivery section', select 'Forward all messages to host'. In the text box, add the name of the server listed in your Cyber Sentry configuration letter. 
• To activate the changes you need to stop and start the Internet Mail Service from within Control Panel -> Services. 

    2     Alt-N Technologies MDaemon 

• the MDaemon Configuration screen 
• Go to 'Setup' > 'Primary Domain' from the menu · Go to the 'Domain/ISP' tab · In the 'ISP or Gateway Host Settings' section, select 'Send Every Outbound Email Message
• To This Host'. In the text box, add the name of the server listed on your configuration letter which you received from Cyber Sentry. 

Home or Small Business 

For home or small business users who use desktop mail client software to collect your email such as: 

• Outlook Express or Outlook 
• Eudora mail 
• Netscape communicator 
• Agent 
• Pegasus

Please go into the “accounts section” of your software and change the incoming and outgoing server to the one listed in your Cyber Sentry configuration letter.