Frequently Asked Questions (FAQ's):
How do I setup my domain to use
Cyber Sentry?
In order to allow Cyber Sentry to virus check your emails all you need do is complete our application form and send it to our fulfilment department. Once this is done we will complete the following steps:
- We will check
that all details are correct and present on your application form
- We will telephone
you to confirm the order
We will setup
Cyber Sentry on your email temporarily
- After the trial
period is completed we will contact you by telephone to confirm your intention
to continue with the system. At this time we will collect your billing details.
-
We will setup the
Cyber Sentry on our email permanently.
Initial
setup (temporary setup).
To enable a new system to be setup on the Cyber Sentry service we will pick up your mail from your current Internet Service Provider (ISP) or hosting company and pass this through our system. This will be scanned and passed to a new address location on our servers from where you can continue to have access to it.
This system is seamless from your point of view. You will have to install nothing, and purchase no additional software. The only work you will have to do is change the server address in your email software to collect your email from our servers, instead of your ISP's.
If you find this all a bit confusing don't worry, simply contact us at and we will be happy to send you a fact sheet.
For more technical
information on this process please click here
Permanent setup
Once your trial period is completed, and you are happy to continue using our service we will ask you to move your MX records to point to our mail servers. This will allow us to provide you with a more efficient service.
MX records are pointers which tell other internet servers worldwide where to forward your email, we need to change these so all email will arrive at our servers for scanning.
