Frequently Asked Questions (FAQ's):
Additional Windows ME Cleaning Instructions:
Windows Millennium Edition (ME) has a feature
known as System Restore, which creates backups of certain files in the _Restore
folder. This feature typically backs up files with .EXE or .COM extensions.
These file types are often targeted by viruses, therefore infected files can
likely be found in the _Restore folder. However, files in the _Restore folder
are protected and can only be accessed using System Restore. This feature must
first be disabled before normal antivirus software can access and clean infected
files in the _Restore folder.
The following instructions will disable the
System Restore feature and allow you to clean a Windows ME system with Trend
Micro antivirus.
- Right click the My Computer icon on the
Desktop and select Properties.
- Click the Performance Tab>File System
button.
- Click the Troubleshooting Tab.
- Put a check mark next to the Disable System
Restore.
- Click Apply>Close>Close.
- When prompted to restart the computer, click
Yes. The Restore Utility is then disabled.
- Restart your computer in Safe Mode.
- Repeat the step 2 before the Additional
Windows ME Cleaning Instructions, or browse the files located in the
C:\_Restore folder and remove the file(s).
- After removing the desired files, restart the
computer normally.
- To re-enable the Restore Utility, repeat steps
1-3
- Remove the check mark next to the Disable
System Restore in step 4. The System Restore is then active again.
